By tomorrow evening I'll have spent most of two days in a social styles class with a group of people from work. I was reluctant to go, but it's been very instructional, so I'm happy I took the time to learn something different.
Social styles consideres two main ways that others perceive your behavior:
- Assertiveness: The way in which a person is perceived as attempting to influence the thoughts and actions of others. This scale ranges from "Ask" to "Tell" and is ultimately about "pace".
- Responsiveness: The way in which a person is perceived as expressing feeling when relating to others. This ranges from "People" to "Task" and is ultimately about "showing emotion".
When combined and split into quadrants, the following classifications emerge:
- Amiables (ask-directed assertiveness and people-directed responsiveness (slow pace, lots of emoting)):
- Cultivate loyalty and dedication
- Offer support and reinforcement
- Encourage cooperation and teamwork
- Analyticals (ask-directed assertiveness and task-directed responsiveness) (slow pace, little emoting)):
- Weigh all alternatives
- Offer consistent, well-organized data
- Make practical business decisions
- Drivers (tell-directed assertiveness and task-directed responsiveness) (fast pace, little emoting)):
- Provide clear expectations
- Offer solutions based on facts and options
- Produce results efficiently
- Expressives (tell-directed assertiveness and people-directed responsiveness) (fast pace, lots of emoting)):
- Create excitement and involvement
- Share visions and ideas
- Motivate and inspire
When you add four levels to each axis, a 16 element matrix is formed:
Ask-Directed Assertiveness (slow pace)
|
Task-Directed Responsiveness (shows little emotion) |
Tell-Directed Assertiveness (fast pace)
|
| |
D |
C |
B |
A |
| 1 |
Analytical
Analytical
|
Driving
Analytical
|
Analytical
Driver
|
Driving
Driver
|
| 2 |
Amiable
Analytical
|
Expressive
Analytical
|
Amiable
Driver
|
Expressive
Driver
|
| 3 |
Analytical
Amiable
|
Driving
Amiable
|
Analytical
Expressive
|
Driving
Expressive
|
| 4 |
Amiable
Amiable
|
Expressive
Amiable
|
Amiable
Expressive
|
Expressive
Expressive
|
|
| People-Directed Responsiveness (shows lots of emotion) |
My peers perceive me as a "driving driver", but I think I'm a little more analytical than that extreme - maybe an analytical driver. Perhaps this means that I’m somewhat versatile (able to change my style in certain situations) or perhaps this is a delusion. All things seem to point to versatility as the key, either way...
It's thought that drivers have the most difficulty with versatility, but it's also true that they tend to achieve the greatest results, once they've mastered it. So, as indicated by the today’s instruction, I'm going to try and show more patience when others try to express the merits of their ideas and engage in a thorough analysis of situations. This should allow me to be more versatile.
I'm looking forward to tomorrow and learning more about how the different social styles interact.
Update after day #2 - After some more discussion in class, it's become clearer that I am an analytical driver, instead of a driving driver. The charts and diagrams I keep on my walls and my tendency for overdelivery all point towards this catagorization. My feedback showed that I am more versatile than average. This is good, but I now have tools to improve this even further, and I indend to use them